Unlocking your phone allows you the freedom to connect to any network and use their SIM card (or eSIM). We’ll explain how you can unlock your mobile device. 

Doublecheck

Before unlocking your phone, first, be absolutely certain it’s locked. 

Try inserting another network’s SIM. If your phone is locked, it’ll say so on the screen. 

Get in Touch

The easiest way to unlock your phone is by contacting your network and asking for your Network Unlock Code. 

If you’re a monthly paying customer outside your minimum contract, your provider may even unlock your phone for free. 

Pay a Small Fee

Pay-as-you-go mobiles will be charged a £10 unlocking fee if the phone was activated within the last 12 months. 

You’ll have to take note of your IMEI number and then use the online form to unlock your phone. 

Follow these steps to get your phone unlocked. You’ll be able to connect to any network you like whilst you travel. 

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