Why isn't my data plan working? - ZimWhy isn't my data plan working? - Zim

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  • Switzerland

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  • Slovenia

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  • North Cyprus

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  • Netherlands

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  • Caribbean Netherlands

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  • Morocco

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  • Mongolia

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  • Mexico

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  • Moldova

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  • Monaco

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  • Martinique

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  • Mauritania

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  • Mali

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  • Malawi

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  • Macao

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  • Lithuania

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  • Luxembourg

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  • Guinea Bissau

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  • Democratic Republic of the Congo

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  • Czech Republic

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  • Burkina Faso

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  • Belize

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  • Austria

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  • Albania

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> Help&FAQs > Why isn’t my data plan working?

Why isn’t my data plan working?

1) Is your Data Roaming switched on?

It’s easy to forget to enable data roaming. Make sure to turn it on before arriving at your destination.

2) Do you have coverage? 

It’ll be hard to use data if you’re in an area with low connectivity. Try moving your phone to another location and checking your signal bars to see the strength of your connection. Try temporarily putting your phone on Airplane Mode, then switch it back to restart the signal search.