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Who Owns the Number When an Employee Leaves?

UK business lines managed in the ZIM dashboard

With a company owned business number, the business keeps the number when an employee leaves. On a personal number, the customer relationship walks out of the door with them.

What happens on a personal number?

Customers keep calling the old number, history is lost and the relationship goes with the employee.

How does a company owned line work?

Work and personal stay separate. The line is switched off or reassigned the moment someone leaves, from the ZIM Business Suite.

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FAQ

Frequently Asked Questions

How much does a ZIM UK business line cost?

Plans start from £4.50 a month with unlimited UK calls and texts, up to £15 a month for unlimited data.

Is it a real UK mobile number?

Yes. It is a native mobile line on Vodafone UK, not a VoIP number.

Can a number be reassigned?

Yes. Reassign it to a new employee in minutes.

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