Frequently Asked Questions

Which countries have plans?

We have many country-specific plans for countries across Europe, Americas, Asia, and provide the most competitive rate for that country. 


Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom


South Africa


United States


Hong Kong, Israel, Japan



What devices include eSIM?


iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone SE 2 (2020), iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12 mini, iPhone 12, Apple Watch Series 3 and +, iPad Pro 11” (1st and 2nd Gen),  iPad Pro 12.9” and iPad Air (3rd and 4th Gen), iPad (7th and 8th Gen), iPad mini (5th Gen).


Google Pixel 5, Google Pixel 4, Google Pixel 4 XL, Google Pixel 4a, Google Pixel 3, Google Pixel 3 XL, Google Pixel 3a, Google Pixel 3a XL, Huawei P40, Huawei P40 Pro, Huawei Mate 40 Pro, Motorola Razr, Samsung Galaxy Fold, Samsung Galaxy Note 20, Samsung Galaxy Note 20 Ultra, Samsung Galaxy S20, Samsung Galaxy S20+, Samsung Galaxy S20 Ultra, Samsung Galaxy Z Flip, Samsung Galaxy Z Fold 2, PDA Gemini, Surface Duo, Nuu Mobile X5, Lenovo Yoga 630, Huawei Watch 2 pro and +, Samsung Gear S2 and +.


What would be included in the plans offered by ZIM?

Thanks to the partnerships ZIM is making with local plan providers, each plan will include data, calls and SMS. Each plan will be operating from a different local provider.


How long does the plan last for?

We will include a range of choices for our clients. There will be available 5-days, 7-days, 10-days, 15-days, 30-days plans on our application!


Will ZIM be useful to travel within the European roaming zone?

Since 2016, Europe has been under a roaming zone. So, if you are already using a European mobile plan it won’t be necessary for you to get ZIM to travel within European countries. 

Although, 92 million Europeans have travelled to another continent in 2019. Furthermore, 713 million international arrivals have been registered in Europe for 2019. Our service will be global, which will permit travellers outside of the EU to benefit from roaming, as well as EU travellers to benefit from their destination’s mobile rate.


When are you going live?

Great question! Our goal is to start operating in Late 2021! We are working hard to achieve this! We will keep you posted! Follow us on LinkedIn for our latest news!


How Can I Invest in Your Startup?

We are looking for great investors so don’t hesitate to get in touch with us! We can grab a coffee over Zoom and discuss our project! 

ZIM has also opened a crowdfunding campaign, so if you would like to contribute to our idea, here is the link: