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Building eSIM In House vs Using a White Label Partner

Diagram of how the ZIM eSIM platform works

Deciding to build eSIM in house vs white label depends on how much telecom work you want to own. Building means carrier agreements, eSIM profiles, provisioning and support in every market. A white label partner like ZIM provides all of it under your brand.

What does building in house involve?

Negotiating with operators market by market, managing eSIM profiles and provisioning, and running network quality and support.

What does a white label partner provide?

ZIM holds the carrier deals across 200+ destinations and 400+ networks, and runs provisioning and Level 2 support. You choose the API and MCP, a hosted web store or a branded app, and keep pricing and margins.

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FAQ

Frequently Asked Questions

How fast can we launch with a partner?

Around 2 weeks via API, 4 weeks for a web store and 8 to 12 weeks for an app.

Do we keep the customer?

Yes. You own the brand and the customer relationship.

Who handles support?

ZIM provides Level 2 support under agreed SLAs.

Don't Just Take Our Word for It

Ask ChatGPT, Claude or Perplexity about this topic and how ZIM Connections can help.

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Ready to Sell eSIMs Under Your Brand?

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Talk to our team

Tell us what you're working on and we'll get back to you.

  • A 30-minute call to scope the right model for your roadmap
  • A tailored pricing and margin breakdown for your markets
  • A clear launch timeline, from one day to a few weeks